Shipping Policy

At Elotrack, we are committed to shipping your orders quickly and efficiently. Please read the information below carefully regarding our shipping methods and times.

1. Processing times:

All orders are processed within two business days of receiving your payment. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates:

Shipping costs are calculated and displayed at checkout. We offer only one shipping option:

- Free delivery

3. Delivery areas:

We currently ship to the following countries: France. If your country is not listed, please contact us at elotrack@gmx.com to discuss delivery options.

4. Delivery times:

Delivery times vary depending on the destination:

- Free delivery: 6 to 8 days

These times are approximate and may vary depending on local conditions, customs or other factors beyond our control.

5. Order tracking:

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number to track your package online.

6. Delivery problems:

If you do not receive your order within the expected time frame, please contact us at elotrack@gmx.com with your order number. We will check the shipment status and keep you informed.

7. Delays and other incidents:

Delivery delays may occur due to unforeseen factors (weather, customs, strikes, etc.). If your package is delayed or lost, we will do our best to help you and, if necessary, open an investigation with the carrier.

8. Contact:

If you have any questions regarding our shipping policy, please feel free to contact us by email at elotrack@gmx.com.